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Privacy Policy

This Privacy Policy together with our terms of use and our Terms & Conditions set out the basis on which we will process any personal information that Eberlin UK Limited (We, us, our) collects from you, or that you provide to us.


Information that we may collect from you

We may collect and process personal information about you in relation to this web site, including:

  • Information that you provide by filling in forms on this web site. This includes information provided at the time of registering for newsletters and updates on this web site, subscribing to our services, participating in webinars, posting material or requesting further services;
  • Information that you provide when completing surveys that we use for research purposes;
  • If you contact us, we may keep a record of that correspondence (in whatever form);
  • Details of your visits to this web site including, but not limited to, traffic data, location data, weblogs and other communication data; and
  • Information that you provide on this web site when you enter a competition or promotion.


Use of personal information

We process personal information about you in relation to this web site for the purposes of:

  • Providing you with our services;
  • Dealing with your enquiries and requests;
  • Where relevant, direct-marketing products and services, and advising you of news and industry updates, events, promotions and competitions, reports and other information and carrying out market research campaigns; and
  • Providing you with information, products or services that you request from us or, where you have consented to be contacted, for such purposes which we feel may interest you.



You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by sending us an email at support@eberlinuk.com, calling us on +44 (0) 2073288338, writing to us at the following address: Eberlin UK Ltd 1 College Yard, 56 Winchester Avenue, London, NW6 7UA, United Kingdom or clicking on “unsubscribe”.



We use cookies (small files which remember a user’s electronic device) to help improve this web site in a variety of different ways. Any information automatically retrieved from visitors to our web site, such as site browsing patterns, will only be used in aggregate form (so that no individual users are identified). If you are new to this web site or have previously not accepted cookies, you will see a pop-up box, giving you the option of accepting or refusing our use of cookies. View details of the cookies that we are currently using on this web site and in relation to email invitations and alerts.


Where we store and transfer your personal information

We have a number of offices around the world and, as below, we may disclose personal information to third parties in certain circumstances. When you provide information to us (or a third party on our behalf) it may be accessed and used in countries outside of the European Economic Area (EEA). By submitting your personal information, you consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.


Disclosure of your information

We will only disclose personal information: to successors in title to our business; to any of our affiliated firms and entities; to suppliers and external agencies that we engage to process information on our and your behalf including to provide you with information that you have requested; to third parties (including, but not limited to, professional indemnity insurers, brokers, auditors and other professional advisors); and where disclosure is required by law or any regulatory authority, all as reasonably required for the purposes set out in this Privacy Policy. If you attend an event organised or hosted by us, we may disclose your details to others who attend or participate in the organisation of that event (as notified to you).


The internet

Given that the internet is a global environment, using the internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way. The transmission of information via the internet is not completely secure. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to this web site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

This web site may, from time to time, contain links to other web sites which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other web sites using the links provided, please check their policies before submitting any personal information.


Access to information

You have a right to access personal information that we hold about you or to obtain a copy of it. Any access request may be subject to a reasonable fee towards our costs in providing you with details of the information that we hold about you. We may ask you to verify your identity and for more information about your request. To obtain a copy of the personal information that we hold about you, please write to us at Eberlin UK Limited, 1 College Yard, 56 Winchester Avenue, London, NW6 7UA, United Kingdom.


Changes to our Privacy Policy

We will post any material changes that we may make to our Privacy Policy in the future on this page and, where appropriate, we will notify you of the change by email.



If you have any requests or queries concerning your personal information or any queries with regard to our practices, please contact us at support@eberlinuk.com